Refund Policy

Last updated: 9 October 2026

Payments for Digital Specialist are processed by Paddle.com, our online reseller and Merchant of Record. Paddle handles refunds on our behalf.

1. 14-day refund

If you are not satisfied, you can ask for a full refund within 14 days of:

your company's first payment for a paid plan, or
the payment of an annual renewal.

The refund covers that payment. The company then returns to the Free plan; no data is deleted.

2. What is not refunded

Monthly renewals after the first payment — cancel any time and the plan stays active until the end of the month already paid for.
Seats removed during a billing period — the unused part is credited to your next bill rather than refunded.
The free trial costs nothing, so there is nothing to refund.

Where the law of your country gives you further rights (for example as a consumer), those rights apply in addition to this policy.

3. How to ask for a refund

Reply to the receipt email from Paddle, or use paddle.net to find your order and request a refund. You can also write to vvkozlov.work@gmail.com and we will arrange it with Paddle. Refunds go back to the original payment method, usually within 5–10 business days.